7 key criteria for choosing the right screen enclosure company
Choosing the wrong contractor can lead to significant issues: weak frames, damaged mesh, and frequent breakdowns that will drain both your time and money. What should be a simple home improvement could quickly turn into a major headache. To avoid such problems, it’s essential to know the key criteria for selecting a reliable contractor. We’re offering expert advice from the professionals at Screen Factory Florida, who have over 10 years of experience in this field and know exactly what to look for.
Experience and expertise
Let’s start with the most obvious yet crucial factor — the contractor’s experience and professionalism. How long has the company been in business? Do they have a portfolio of completed projects? Are those projects genuinely theirs, or just images taken from the internet? Make sure the company has specific experience with the type of structure you need, whether it’s a pool enclosure, patio, or custom solution.
At Screen Factory Florida, we’ve been in this industry for over 10 years, and you can easily verify our expertise by checking our completed projects and customer reviews.
Licensing and accreditation
It’s essential to ensure that the company is fully licensed and accredited. In Florida, screen enclosure companies must hold a valid contractor’s license to operate legally, ensuring compliance with all building codes and regulations. Additionally, look for accreditation from trusted organizations such as the Better Business Bureau (BBB). Accreditation signifies that the company upholds high standards of ethics and customer service.
Our company is officially licensed, and you can easily verify this by clicking the button on our homepage. We didn’t stop there – we also applied for and received accreditation from the BBB. We take immense pride in the quality of our services and stand behind them with full confidence, ready to prove our commitment to excellence.
Customer reviews
A reliable company should have a proven history of satisfied clients. Check ratings on platforms like Google, BBB, Thumbtack, and social media. We recommend sorting reviews by relevance and paying special attention to negative feedback. If there are no negative reviews at all, it could be a red flag: either the company is new to the market, or the reviews may be fake. Also, take note of how the company responds to negative comments. This will give you insight into how they handle customer service and address potential issues.
Our overall rating is 4.8, and we are proud of it. More than half of our clients are willing to recommend us as a trusted contractor to their friends and family.
Warranties and guarantees
A reliable screen enclosure company should offer warranties on their work. Make sure to ask about the warranty for both the materials and the workmanship, as well as the conditions for repairs if any issues arise. It’s essential to carefully review the warranty terms so you understand what is covered and for how long. Florida has its own rules when it comes to this. You can learn more about it in another article on our blog: Screen Enclosures and Florida Legislation: What You Need to Know.
Project timeline and communication
Clear communication is essential at every stage of any construction project. The company should provide you with a realistic timeline for completion and keep you updated on progress. From the initial consultation to the final handover, a professional company will be transparent about each phase, including any potential delays or challenges.
We don’t just keep our clients updated at every stage of the project; we also adapt our communication to fit their preferences — whether that’s messaging apps, phone calls, or emails. Your comfort is important to us, and we strive to make the process as smooth and convenient as possible.
Competitive pricing
While price is an important factor, it shouldn’t be the only consideration when making your decision. The cheapest option often comes with hidden costs or lower quality. Look for a company that offers competitive pricing without sacrificing quality. It’s always a good idea to get multiple quotes, but make sure you’re comparing the same terms — taking into account materials, warranties, and the company’s reputation.
We make sure to thoroughly understand each client’s needs and offer three pricing options, clearly explaining the differences between them. Our goal is to provide a wide range of options to help you find the perfect solution.
Customer support and aftercare
Finally, pay attention to the level of customer support and aftercare the company provides. Will they be available to address any questions or issues after the installation is complete?
For us, the project doesn’t end once it’s installed. We focus on building long-term, friendly relationships because we highly value personal recommendations.
Conclusion
As you may have noticed, there are plenty of criteria for choosing a good contractor, but unfortunately, few companies truly meet those standards. We intentionally didn’t include criteria like the quality of materials, as it’s difficult to assess unless you’re a professional in the field.
